Thanks for the response
I'll be on a faster link tomorrow so will confirm, our connection at home is terrible so I suspect that is the cause.
I also see it on my android phone at home on the bband, if i switch to 4G it works.
I get a yes on the socket test except for HTTP Proxy which is a no. Testing again now i do get the app up but the loading screen returns and stays for a minute or two.
Will confirm tests from "normal" connection tomorrow.