Hi James, many thanks for the response. Totally get that you're a small team and I love the features - I'm not looking for blue chip or feature bloat, but functionality, stability and continuity are all major ticks! Good to know you're listening 
On the emails topic, two questions (apologies if I should go back to that thread):
1. Have my old ones all returned or are they gone?
2. Is this permanently fixed? It's a definite concern if I thought I could email an item, add to a project, tag up - and then still lose it.
Thanks again, J.P.