Won't load, just stuck synchronizing. getting stressed

[jklagr]

Hi
I’m unable to load up my information. my archived info is still in there, but I have lots of important info and tasks on this app. I probably should have had a better plan for backing up.
John

[James]

Sync Issue this past week

We believe we have found the cause of this issue and have taken steps to prevent it from occurring again. We've been stable now for about 24 hours. Again, sincere apologies for the disruption in your workflow.