No Tasks in Today's Actions

mansbil 2019-05-28 11:24:54 UTC #1

This morning i logged into the app and there where no tasks in my Today's Actions section. Several daily repeatable tasks were not there along with tasks due on 5/28/19. The next event on the repeatable tasks was 5/27/19.

James 2019-05-28 18:16:34 UTC #2

We had a little bit of downtime that resulted in some scheduled tasks with start dates not converting to next actions and tasks with due dates not moving into the today view. This should not happen again tonight, but the tasks for today will need to moved in manually. Very sorry for the inconvenience. @sergio is looking into the issue.

olega007 2019-06-03 05:47:27 UTC #3

I have a similar issue. I have a lot of task with a due date for today but they did not appear in the "Today" list. Also, scheduled tasks do not create on a particular date. The problems appeared last week.

olega007 2019-06-03 11:49:41 UTC #4

Now everything works fine.

James 2019-06-03 16:59:35 UTC #5

We are looking into this issue. @olega007- glad it is working for you. @mansbil can you confirm if you are still having hte issue?

olega007 2019-06-04 06:46:48 UTC #6

In the morning the issue appeared again.

mansbil 2019-06-04 10:22:28 UTC #7

I am no longer experiencing this issue.

olega007 2019-06-04 12:42:18 UTC #8

Again it works fine. I don't know is it related to you or it is just my problem.

olega007 2019-06-07 08:13:40 UTC #9

Hi. Is solving the issue still in progress? The app does not work properly for me.

James 2019-06-07 17:49:27 UTC #10

Hi @olega007 - Yes we are actively looking at this one. It's proving to be a bit tricky as it not occurring for everyone.

Can you comment on the exact functionality not working? Is it:

a) Items that should move to the Today list are not moving correctly
b) Items scheduled with a start date are not correctly turning into next actions.
c) Both of the above
d) Something else...?

thanks!

olega007 2019-06-07 19:16:33 UTC #11

Hi James.

C) Both of those functionalities don't work.
It seems that tasks which due dates change to current date don't appear in the today list. Also I have 3 scheduled tasks and new tasks from them are not created in particular days. So maybe rout of the issue is in it.